PassGuard: Continued CFA® Prep Support If Your Exam Does Not Go as Planned
Preparing for the CFA® exam takes time, structure, and steady practice. But even serious candidates do not always get the result they want on exam day.
PassGuard gives eligible KeyPoint Learning candidates continued access to their same CFA study package if they complete the required study milestones and do not pass their exam.
It is not a pass guarantee. It is not a refund policy. It is our way of helping committed candidates keep preparing for their next eligible exam window without starting from zero.
What Is PassGuard?
PassGuard is KeyPoint Learning’s continued-access support for eligible CFA candidates who do not pass their exam after completing the required study milestones.
If you qualify, KeyPoint extends your access to the same CFA level package for your next eligible exam window. This gives you more time to review the material, revisit weak areas, and keep using the study tools you already know.
PassGuard is designed for candidates who take their preparation seriously. It gives you support after an unsuccessful attempt, without promising a specific exam result.
What PassGuard Gives You
If your PassGuard request is approved, you receive continued access to your eligible KeyPoint Learning CFA study package for your next eligible exam window.
Your access applies to the same CFA level and package you originally purchased. For example, if you purchased an eligible CFA Level I package, PassGuard applies to CFA Level I retake preparation.
PassGuard does not move you to a different CFA level or upgrade your package unless KeyPoint confirms otherwise in writing.
Included Study Access
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Video lessons
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Study materials
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Practice quizzes
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Progress tracking
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Mock exams
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Review tools (original package features)
Who Is Eligible for PassGuard?
To qualify for PassGuard, you must meet the eligibility requirements connected to your KeyPoint Learning study package.
PassGuard Eligibility Requirements
PassGuard is available only for eligible candidates and eligible packages. Some purchases, discounts, sponsored enrollments, or corporate arrangements may not qualify.
You are eligible if you:
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Purchased an eligible KeyPoint Learning CFA study package.
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Purchased your package at least 120 days before your CFA exam date.
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Sat for the same CFA level connected to your package.
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Completed the required KeyPoint Learning study milestones.
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Did not pass your CFA exam.
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Can provide proof of your exam result.
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Can provide proof of registration, or planned registration, for the next eligible exam window.
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Request PassGuard within the approved request period.
What You Need to Complete
PassGuard is built for candidates who make a serious effort to prepare. To qualify, you need to complete the required study milestones before your exam.
Required Study Milestones
Eligibility is based on your first completed attempt for each required assessment. Repeated attempts help your learning, but they don't count toward PassGuard eligibility.
These requirements help make PassGuard fair. They confirm that the extension is reserved for candidates who used the program seriously before sitting the exam.
You must:
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Watch at least 80% of the eligible video lessons or recordings for your CFA level.
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Attempt all required study session tests or hurdle tests in your package.
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Complete the required progress test.
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Complete the required final mock exam.
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Achieve at least 70% on the required progress test.
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Achieve at least 70% on the required final mock exam.
How to Request PassGuard
If your exam does not go as planned, you can request PassGuard after your CFA result is available.
Review Your Eligibility
Check that you purchased an eligible package, completed the required study milestones, and sat for the same CFA level connected to your package.
Prepare Your Documents
You need to provide:
- Proof of your CFA exam result
- Proof of registration for your next eligible CFA exam window
- Any additional details KeyPoint needs to verify your request
Contact KeyPoint Learning
Submit your request through the approved PassGuard request channel.
Wait for Review
Our team will review your request, confirm your package details, and verify your study milestone completion.
Continue Preparing If Approved
If your request is approved, your access will be extended for your next eligible exam window.
Ready to Request PassGuard?
Contact our support team to submit your request. Make sure you have completed all milestones and prepared your proof of exam result.
Which Packages Include PassGuard?
PassGuard applies to eligible KeyPoint Learning CFA study packages. Eligible packages vary by CFA level, package type, purchase date, and enrollment terms. Before choosing a package, review whether PassGuard is included and what requirements apply. You can review the available options below:
CFA® Level I Packages
PassGuard is included with eligible Level I study packages. Review our practice questions, formula sheets, and mock exams to master the fundamentals.
View Level I study packagesCFA® Level II Packages
PassGuard is included with eligible Level II study packages. Review case-study vignettes, item sets, and topic notes to solve complex exam questions.
View Level II study packagesCFA® Level III Packages
PassGuard is included with eligible Level III study packages. Review structured essay practices, item sets, and core study notes tailored for the final charter milestone.
View Level III study packagesWhat PassGuard Does Not Cover
PassGuard gives eligible candidates continued access to their KeyPoint Learning study package. It does not cover every cost connected to the CFA exam.
PassGuard is not a money-back guarantee. It is continued study access for eligible candidates preparing for another attempt.
PassGuard does not cover:
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CFA Institute exam registration fees
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CFA exam rescheduling fees
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CFA exam deferral fees
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Refunds for your KeyPoint Learning purchase
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Package upgrades
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Access to a different CFA level
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Access for candidates who did not sit the exam
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Requests from candidates who did not complete the required milestones
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Requests submitted outside the approved request period
Why KeyPoint Created PassGuard
The CFA® exam is a serious commitment, especially if you are studying around work, university, or other responsibilities.
If your exam does not go your way, it can be hard to rebuild momentum. You have already spent months learning the material, using the platform, and finding the areas that need more work.
PassGuard helps eligible candidates continue from that point instead of starting again from scratch. It gives you a structured way to keep preparing for your next eligible exam window.
KeyPoint Learning cannot promise your exam result. What we can do is support committed candidates who have used the program seriously and need another attempt.
If you are still learning how the CFA Program works, start with our CFA Program guide before choosing a package. If you need help rebuilding your study plan after an unsuccessful attempt, use our study planning guide to reset your timeline.
Is PassGuard a Money-Back Guarantee?
No. PassGuard is not a money-back guarantee.
PassGuard gives eligible candidates continued access to their same CFA study package for the next eligible exam window. The goal is to support your next attempt, not refund your previous purchase.
| Feature | PassGuard | Money-Back Guarantee |
|---|---|---|
| Main benefit | Continued study access | Refund |
| Primary goal | Help you prepare again | Return payment |
| Applies after an unsuccessful attempt | Yes, if eligible | Depends on provider terms |
| Requires study milestones | Yes | Usually |
| Covers CFA Institute exam fees | No | Usually no |
| Promises a pass result | No | No provider should promise this |
PassGuard is built around preparation, not promises. It gives eligible candidates more time with the tools they already used, so they can keep reviewing, practicing, and improving.
Frequently Asked Questions About PassGuard
Keep Preparing With KeyPoint Learning
An unsuccessful exam attempt does not have to mean starting over.
With PassGuard, eligible candidates can continue preparing with the same KeyPoint Learning tools, structure, and study path they already know. Review the requirements, choose the package that fits your CFA level, and prepare with a plan that supports the time you actually have.
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