Contact KeyPoint Learning
Have a question about a study package, your account, billing, or the learning platform?
Send us a message using the form, and our team will get back to you.
Contact Details
Need help before sending the form? You can contact KeyPoint Learning directly during our support hours.
For package questions, account support, billing, technical issues, or general inquiries, use the contact method that works best for you.
Send Us a Message
Tell us what you need help with and include your CFA® level if your question relates to a specific exam. That helps us point you to the right answer faster.
What Can We Help You With?
We can help with questions about study packages and what they include, account access and login issues, billing and payments, technical problems with the platform, and general questions about our exam preparation programs.
For affiliate, partnership, or collaboration inquiries, visit our Partner With Us page.
Helpful Links
You may find your answer faster on one of these pages:
Get answers to common questions about the CFA® Program, study packages, account access, billing, and the KeyPoint Learning platform.
FAQsReview CFA Level I package options side by side before choosing your study package.
Compare PackagesLearn how the CFA Program works, what each level covers, and how to start preparing.
CFA® Program GuideBrowse study planning guides, calculator information, formula resources, and other support materials.
CFA® ResourcesContact KeyPoint Learning about affiliate, partnership, or collaboration opportunities.
Partner With UsNot Sure Which Package Fits?
Choosing a study package can feel difficult when you are balancing cost, available study time, and exam pressure.
Compare the available package options first. If you still need help deciding, contact us and we will help you understand which option best fits your study needs.
